What is the first step in the problem-solving process?

Identifying what problem you are trying to solve is the foundational first step in the problem-solving process. This step involves clearly defining the issue at hand, which is crucial because a well-defined problem sets the stage for effective resolution. Without clarity about the specific problem, any subsequent steps—such as gathering evidence, understanding causes, or assessing possible solutions—may miss the mark or lead to misguided efforts.

By ensuring that the problem is correctly identified, you create a focused pathway for analyzing the situation, which helps to avoid confusion and enhances the overall effectiveness of the problem-solving process. For example, if a team is facing low morale, understanding that the real problem might be lack of communication is essential before moving forward with solutions aimed at improving team dynamics.