What mindset should individuals avoid when sharing difficult news?

When sharing difficult news, individuals should avoid a mindset of indifference. This is because indifference can lead to a lack of empathy and connection with the person receiving the news. When someone is indifferent, they may not recognize the emotional impact that the news may have on the other person, which can make the communication feel cold or insensitive.

By contrast, a mindset that fosters empathy and understanding is crucial in such situations. It allows for an appropriate response to the feelings and reactions of the person receiving the news, helping to create a supportive environment. Indifference can also make the communicator seem uncaring, further exacerbating the recipient's distress rather than providing the necessary support during a challenging time.

In situations where sharing difficult information is required, it's essential to approach it with sensitivity and consideration for the emotional state of the other person, which is fundamentally at odds with an indifferent attitude.